3rd Line Support Specialist Job Trends

Third Line Support Specialist
UK

The median Third Line Support Specialist salary in the UK is £50,000 per year, according to job vacancies posted during the 6 months leading to 15 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Mar 2026
Same period 2025 Same period 2024
Rank 691 639 816
Rank change year-on-year -52 +177 +191
Permanent jobs requiring a 3rd Line Support Specialist 5 6 24
As % of all permanent jobs in the UK 0.007% 0.014% 0.028%
As % of the Job Titles category 0.007% 0.015% 0.030%
Number of salaries quoted 5 6 22
10th Percentile - £43,250 £36,375
25th Percentile - £44,000 £37,500
Median annual salary (50th Percentile) £50,000 £46,000 £40,625
Median % change year-on-year +8.70% +13.23% -21.50%
75th Percentile - £52,313 £72,188
90th Percentile - £53,750 £80,000
UK excluding London median annual salary £50,000 £46,000 £40,000
% change year-on-year +8.70% +15.00% -

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 68,326 39,752 79,878
% of permanent jobs with a recognized job title 91.85% 90.66% 94.62%
Number of salaries quoted 43,620 23,240 61,244
10th Percentile £30,000 £31,250 £28,500
25th Percentile £38,750 £43,750 £38,750
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -8.33%
75th Percentile £75,000 £80,000 £72,500
90th Percentile £95,000 £100,000 £91,934
UK excluding London median annual salary £50,000 £54,000 £50,000
% change year-on-year -7.41% +8.00% -4.76%

3rd Line Support Specialist
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring '3rd Line Support Specialist' in the job title relative to all permanent IT jobs advertised.

3rd Line Support Specialist job vacancy trend in the UK

3rd Line Support Specialist
Salary Trend

Salary distribution trend for 3rd Line Support Specialist job vacancies in the UK.

Salary distribution trend for 3rd Line Support Specialist job vacancies in the UK

3rd Line Support Specialist
Top 4 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Specialist within the UK over the 6 months to 15 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -22 5 £50,000 +8.70% 3
England -26 5 £50,000 +8.70% 3
South East - 4 £50,000 - 3
East of England - 1 £50,000 -

3rd Line Support Specialist Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 15 March 2026, 3rd Line Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring 3rd Line Support Specialist in the job title.

1 4 (80.00%) Active Directory
1 4 (80.00%) Azure
1 4 (80.00%) Backup Exec
1 4 (80.00%) BGP
1 4 (80.00%) Cisco
1 4 (80.00%) Collaborative Working
1 4 (80.00%) DHCP
1 4 (80.00%) Disaster Recovery
1 4 (80.00%) DNS
1 4 (80.00%) Entra ID
1 4 (80.00%) Firewall
1 4 (80.00%) Hyper-V
1 4 (80.00%) Infrastructure Engineering
1 4 (80.00%) IPsec
1 4 (80.00%) ITIL
1 4 (80.00%) Meraki
1 4 (80.00%) Microsoft
1 4 (80.00%) Microsoft 365
1 4 (80.00%) Microsoft Exchange
1 4 (80.00%) Proactive Maintenance
1 4 (80.00%) Roadmaps
1 4 (80.00%) Service Delivery
1 4 (80.00%) SharePoint
1 4 (80.00%) TCP/IP
1 4 (80.00%) Technology Roadmap
1 4 (80.00%) Veeam
1 4 (80.00%) VLAN
1 4 (80.00%) VPN
1 4 (80.00%) Vulnerability Remediation
1 4 (80.00%) Windows

3rd Line Support Specialist Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (80.00%) Microsoft Exchange
1 4 (80.00%) SharePoint
Cloud Services
1 4 (80.00%) Azure
1 4 (80.00%) Entra ID
1 4 (80.00%) Microsoft 365
Communications & Networking
1 4 (80.00%) BGP
1 4 (80.00%) DHCP
1 4 (80.00%) DNS
1 4 (80.00%) Firewall
1 4 (80.00%) IPsec
1 4 (80.00%) TCP/IP
1 4 (80.00%) VLAN
1 4 (80.00%) VPN
1 4 (80.00%) Wireless
General
1 4 (80.00%) Analytical Skills
1 4 (80.00%) Organisational Skills
Miscellaneous
1 4 (80.00%) Replication
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows Server
Processes & Methodologies
1 4 (80.00%) Collaborative Working
1 4 (80.00%) Disaster Recovery
1 4 (80.00%) Infrastructure Engineering
1 4 (80.00%) ITIL
1 4 (80.00%) Proactive Maintenance
1 4 (80.00%) Roadmaps
1 4 (80.00%) Service Delivery
1 4 (80.00%) Technology Roadmap
1 4 (80.00%) Vulnerability Remediation
2 1 (20.00%) Mobile Device Management
Qualifications
1 1 (20.00%) Security Cleared
System Software
1 4 (80.00%) Active Directory
1 4 (80.00%) Hyper-V
Systems Management
1 4 (80.00%) Backup Exec
Vendors
1 4 (80.00%) Cisco
1 4 (80.00%) Meraki
1 4 (80.00%) Microsoft
1 4 (80.00%) Veeam